Charlotte-based Compass Group North America is the leader in foodservice management and support services. By combining fresh ideas with the industry's greatest talent, we continue to set the standards for food and service excellence. Our vision for success is a powerful one - to continue to rise above the competition in every aspect of our business - from leading-edge technology, to purchasing, to foodservice, to catering and vending, to facilities management and support services. That kind of commitment commands only the best, and it's our great people providing great service that generates our great results. In turn, it's important to us that our talented employees be given the proper resources to achieve their fullest potential. Play a key role in our future success:
Job Description: Operations Manager - Frederickburg VA
*** Only Facilities Managers that have experience in Hospitals will be considered ***
Crothall Healthcare Inc., provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing, patient transportation, business facilities management and clinical engineering. Crothall is a compilation of the most committed and talented individuals working in the industry today. Our dedication to quality, exceptional customer service, and unequivocal results allow us to provide the best outcomes to our clients.
And, as a member of Compass Group, North America, we want you to be as great as you can be. We empower our associates to direct their own future, keeping them confident that we support them every step of the way. As a result, our associates embody greatness through their actions, natural passion for quality, and a can-do attitude. Generous compensation, flexible benefits package, intense training, unrivaled career opportunities, and a shared passion for quality attract the best people to Crothall Healthcare Inc. The opportunity for greatness is real at Crothall Healthcare Inc., and throughout the Compass world.
If you are looking for a rewarding career where you can make a difference, Crothall is the place for you. We are looking for energetic, passionate and career minded people to join our team and help grow our business.
In this exciting opportunity you will have a thorough knowledge of customer service, facility management, building maintenance practices, as well as the policies and values of the client. This position manages and coordinates the team that oversees mail services, reception, event planning, facility maintenance, space planning, and relocation/reconfiguration. The team will ensure the client provides a workplace that is the model of efficiency, comfort, and fun. In addition, the Facilities Services Manager will focus on the needs and requirements of the client in order to achieve extraordinary service practices and exceed client expectations, while working closely with end-users, as well as outside vendors and contractors.
Responsibilities:
Plans, organizes, and controls activities of maintenance department under the guidelines of the Director of Engineering to keep staff engaged in maintaining, repairing, and renovating facility's plant and facilities.
Maintains flow and quality of work to assure timely completion of assigned workload and adherence to standards of quality control.
Reviews and evaluates existing methods, systems, programs, practices, and procedures; develops and recommends change to Director of Engineering. Implements or guides implementation of new and/or modified methods, systems, programs, practices and/or procedures.
Assists with preparation and maintains a variety of department records in compliance of The Joint Commission, Department of Health Standards, local authorities, and other regulatory agencies.
Maintains adequate inventory of materials, equipment, and supplies and initiates requisitions as needed.
Works with the Director of Engineering in the coordination of construction and renovation programs for the facility.
Assists with responsibilities of the department and shares weekend duties with other managers when required.
Operates plant equipment efficiently and safely.
Maintains working knowledge of all mechanical, electrical, and auxiliary functions.
Performs a variety of supervisory and managerial functions.
Assigns and distributes work to staff.
Monitors and inspects employee work performance to assure performance standards are maintained through use of the computers maintenance management system.
Establishes and coordinates employee work schedules to assure necessary staff coverage.
Schedules vacation and holidays.
Resolves complaints as required, reports, and seeks guidance from Director of Engineering.
Orients and trains new employees and provides continuing guidance and on-the-job training to all assigned personnel.
Interviews applicants and recommends qualified individuals for hire.
Prepares performance evaluations for assigned personnel, as well as disciplining reports when necessary.
Assists with the Quality Control Program of the department.
Reviews and writes specifications for corrective maintenance and minor construction and renovation projects.
Monitors and coordinates a variety of preventative maintenance and building and property repair and improvement projects performed by vendors and contractors, inspects completed work and approves requests for payment regarding same.
Assists in coordination of the facility's fire response team.
Assists in coordination of snow removal from facility's grounds.
Qualifications:
Four year Engineering degree or equivalent work experience preferred.
Minimum of 5 years management experience with increasing levels of responsibility within facilities services or other service related field preferred.
Ability to meet deadlines and make sound decisions in stressful situations.
Strong customer service skills required.
Ability to communicate effectively in verbal and written form.
Creative problem solving skills.
Ability to identify strong talent that complements and contributes to the client's environment.
Experience in working with outside vendors, accounts payable/receivable, and budget management preferred.
Proficiency using the Internet and Microsoft Office programs including MS Word, MS Excel, MS PowerPoint, MS Outlook.
Great People. Great Service. Great Results.
At Compass Group North America, our superior balance of efficiency and quality attract the highest caliber level of service our clients deserve. We retain the finest workers with a highly competitive compensation and comprehensive benefits plan. If you're looking for a career where you set the standard for personal advancement, then Compass Group North America is for you! Working together, we will continue to experience success as the industry's best.
Achieving leadership in the support services industry
Compass Group North America is a diversity growth-oriented organization. Our goal is to improve the quality of work life by using fair and consistent treatment and providing equal growth opportunities for ALL associates. EOE & AA Employer M/F/D/V
of work life by using fair and consistent treatment and providing equal growth opportunities for ALL associates. EOE & AA Employer M/F/D/V
Job ID: DR12121330912